Testimonials from the Heart

Read stories from the residents and others impacted by the care of Carmelite Communities.

From independent or assisted senior living to rehabilitation and post-acute care, the Carmelite System senior living experience is uniquely tailored to each one of our residents to assure the highest quality of compassionate care. Below you can read what our residents have to say about their stay at a Carmelite System community!

“I can never thank you enough for all that you did for my aunt and my family during an extremely difficult time. From the very first visit, each and every staff member was very caring and professional. The quality of care given at Carmel Manor was exceptional. The staff was cheerful – from Sister Alice and Merrie Hagemann, to each and every nurse and nurse’s aide. And better yet: the residents seemed very happy. “My aunt was always clean, well fed and cared for. I was very pleased with the physician’s care and was always notified of any small or big medical change. The activities were great when she was able to participate. The grounds and view are just beautiful. I can very easily recommend Carmel Manor to anyone who is looking for caring and quality healthcare for their loved one. Please accept my deep appreciation for your commitment to excellent care.”

- Jeanette Dole, resident family member from Carmel Manor

“Lourdes Noreen McKeen has enhanced this time of my mother’s life. She values the friendships she has made, she loves all the choices of different activities that are offered, and she attends mass every day. After years of taking care of my father, it is a gift to have the staff of Lourdes Noreen McKeen takes such good care of my mother, a former teacher with a masters degree in education. She is treated with dignity and she is having such fun! Thank you!”

- Susan, Adult Child of an Assisted Living resident at Lourdes Noreen McKeen

“Very caring staff that love their residents. Always clean every time I walk in. There is always some smiling face at the front desk to help guide you in the right direction.”

- Katie Killian, Kahl Home

"My aunt was given the best care while she was a resident. She had Parkinson disease and was provided with love, and exceptional care. I visited multiple times during the week and my aunt was always clean and properly dressed. Staff provided me with feedback and addressed all my concerns. A big thank you to the staff on the 5th floor especially to the head nurse, Shelia! She was kind, patient and totally an ideal leader. A shout out to social worker, Victoria who answered all my questions and helped me arrange hospice care for my aunt's final days.
I never had to worry about my aunt in all the years she spent at Ozanam Hall.
Thank you, Sr. Philip for running such a warm and caring residence."

- Irene G., at Ozanam Hall

“I had a broken back and a craniotomy before I arrived here. In addition to the hospital I was at two previous Healthcare providers. Their facilities were beautiful but their care was lacking and so I came to try St Pat's. As soon as I walked in the building I felt their motto present in the house. It was not just words. It did make the difference and really aided in my healing. I have been here over 2 years and hope to return to my home soon. The staff is very diverse and quite talented. There are lots of activities and at least once a month we have a cultural activity. I highly recommend St Pat's. I wish they had an assisted living unit because I would sign up immediately. If you are looking for a home and not just a rehab facility, St Pat's is the place for you.”

- Mary M., resident of St. Patrick’s Residence